Terms of service

FOLLĒ Terms of Service — Last updated April 2026

By accessing and purchasing from follecare.com you agree to the following terms.

OUR PRODUCTS
FOLLĒ sells precision scalp applicator tools for personal hair care use. Our products are wellness and personal care tools. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results vary. FOLLĒ makes no guarantee of specific hair growth outcomes from using our products.

ORDERS & PRICING
All prices are displayed in USD. We reserve the right to change prices at any time. Your order is confirmed at the price shown at the time of checkout.

We reserve the right to cancel any order at our discretion — for example in the case of pricing errors, suspected fraud, or if a product becomes unavailable. In these cases a full refund will be issued.

SHIPPING & DELIVERY
By placing an order you acknowledge our shipping timeframes as set out in our Shipping Policy. FOLLĒ is not responsible for delays caused by customs, third-party couriers, or circumstances beyond our control.

RETURNS & REFUNDS
Our return and refund terms are set out in full in our Refund Policy. We honour a 30-day money-back guarantee on all orders.

INTELLECTUAL PROPERTY
All content on follecare.com — including the FOLLĒ brand name, logo, product descriptions, images, and copy — is the property of FOLLĒ Scalp Care. You may not reproduce, copy, or use any of this content without our written permission.

LIMITATION OF LIABILITY
FOLLĒ shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to you in connection with any order is limited to the amount you paid for that order.

GOVERNING LAW
These terms are governed by the laws of the United States.

CONTACT
For any questions about these terms contact us at info@follecare.com.

FOLLĒ Scalp Care · follecare.com